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Our products are handmade and made to order. We ask that you allow 3-5 days for your order to be completed. You can prolong the life of your oil products by keeping them out of direct heat or sunlight and in a cool dark place otherwise they will melt. 

SHIPPING: 

Business days are Monday through Friday. We ship on business days via USPS and there is a 2-3 day shipping period. However, we do not ship Body Frosting during the summer months of June, July and August. You will receive an email with your tracking number as soon as it is generated. 

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ORDER CHANGES AND CANCELLATIONS: 

Please make sure that both your order and shipping information are correct before you finalize your order. If you have changes or cancellations to your order, we ask that you do so within 24 hours of order placement by emailing jay@jaysbodycafe.com or by filling out our 'Contact Us' form. 

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REFUNDS: 

We sincerely hope that you are pleased with your purchase and will offer store credit or exchange on items that you are dissatisfied with. Refunds are offered on orders that were changed or cancelled within the 24 hour time period. Unfortunately we will not be able to offer refunds on undeliverable packages due to incorrect address submission during order placement. 

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